Finance · Article
The hidden operating cost of weak forecasting software
Decisions about forecasting software improve when finance leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
A focused answer to one practical technology question.
Articles · Page 6
Concise analysis of software decisions, operating questions and implementation trade-offs.
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Operations · Article
The hidden operating cost of weak low-code platforms
Decisions about low-code platforms improve when operations leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Customer Experience · Article
The hidden operating cost of weak omnichannel service
Decisions about omnichannel service improve when customer experience leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Sales · Article
The hidden operating cost of weak pipeline management
Decisions about pipeline management improve when sales leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Information Technology · Article
The hidden operating cost of weak SaaS management
Decisions about SaaS management improve when information technology leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Procurement · Article
The hidden operating cost of weak savings tracking
Decisions about savings tracking improve when procurement leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Cybersecurity · Article
The hidden operating cost of weak security awareness
Decisions about security awareness improve when cybersecurity leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Leadership · Article
The hidden operating cost of weak transformation offices
Decisions about transformation offices improve when leadership leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Sales · Article
The minimum governance needed for account planning
Decisions about account planning improve when sales leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Operations · Article
The minimum governance needed for capacity planning
Decisions about capacity planning improve when operations leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Customer Experience · Article
The minimum governance needed for customer self-service
Decisions about customer self-service improve when customer experience leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Data & AI · Article
The minimum governance needed for data catalogues
Decisions about data catalogues improve when data & ai leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Information Technology · Article
The minimum governance needed for data centre operations
Decisions about data centre operations improve when information technology leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Finance · Article
The minimum governance needed for financial controls automation
Decisions about financial controls automation improve when finance leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Cybersecurity · Article
The minimum governance needed for governance, risk and compliance platforms
Decisions about governance, risk and compliance platforms improve when cybersecurity leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Marketing · Article
The minimum governance needed for lead management
Decisions about lead management improve when marketing leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Human Resources · Article
The minimum governance needed for skills intelligence
Decisions about skills intelligence improve when human resources leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Collaboration · Article
The minimum governance needed for task management
Decisions about task management improve when collaboration leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Leadership · Article
The minimum governance needed for technology risk
Decisions about technology risk improve when leadership leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Procurement · Article
The minimum governance needed for third-party risk workflows
Decisions about third-party risk workflows improve when procurement leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Data & AI · Article
The ownership decisions behind effective AI governance
Decisions about AI governance improve when data & ai leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Finance · Article
The ownership decisions behind effective billing platforms
Decisions about billing platforms improve when finance leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Marketing · Article
The ownership decisions behind effective email deliverability
Decisions about email deliverability improve when marketing leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
Cybersecurity · Article
The ownership decisions behind effective email security
Decisions about email security improve when cybersecurity leaders define the work, ownership, evidence and exceptions before selecting or expanding technology.
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